Here's a breakdown of what we do as your Managed Service Provider (MSP):

1. Managed Monitoring: We continually monitor your computer hardware and software to ensure they are running smoothly. This proactive approach helps identify issues before they become major problems.

2. Virus Protection: We provide guaranteed virus protection, keeping your systems secure from malware and other threats.

3. Managed Offsite Backup: We offer offsite data backup services, to ensure your data is safe and can be recovered in case of data loss or disaster.

4. Windows Updates and Software Management: We handle Windows updates and manage third-party software updates to ensure your systems are up-to-date and secure.

5. Network Services: We manage network infrastructure, including Network Attached Storage (NAS), routers, and switches, to maintain a reliable and secure network environment.

6. Office 365 Licensing and Support: We provide Microsoft Office 365 licenses and offer support for setting up and managing these services for your business.

7. VoIP Phone Service: We can design and implement VoIP (Voice over Internet Protocol) phone systems to meet your specific business needs, including features like multi-location support, mobile apps, and digital receptionists.

8. Email Services: We offer email solutions, from basic email hosting to advanced email technologies, to suit your business communication needs.

9. Domain Management: We handle domain registration and management, ensuring your domains are renewed and maintained correctly.

10. Website Services: We can host, design, and develop websites, ranging from simple informational sites to more complex e-commerce or SEO-optimized websites.

11. Support and Help Desk: We are your IT help desk, offering quick response and support when issues arise. We can provide remote or on-site assistance, resolving problems efficiently.

In essence, as your MSP, we are a one-stop shop for managing and maintaining your IT infrastructure and services, allowing your business to focus on its core operations while ensuring that your technology needs are met. We provide a wide range of IT services to keep your systems running smoothly and securely, and we can tailor our services to fit your specific business requirements.